Support & FAQ
We're here to help you acheive your vision. Let us know how we can help.
Frequntly Asked Questions
Common questions and answers
How does your system get me followers?
We make sure your brand is always present and ready for conversations that signal a social media user wants your product or service. When a signal is triggered, we simply capatalize on that moment, peak their interest, and pull them towards your social profile to convert.
Can I use my account while using Meteora?
Absolutely. Our services do not get in the way of you using your account and post content regularly on your page.
Can I change my username or target audience?
When you change your username or password please also change it on your settings page so that we can continue service. You may change target audiences at anytime.
If I cancel do I lose my fans?
The fans you have gained have followed you only because they actively chose to and are interested in the content of your Instagram page. Therefore they may unfollow you at their discretion just like any other follower.
How do I block fake followers?
Navigate to your settings page under the top nav. Toggle the blocking features you wish to employ under each social network.
Why do you need my login for Instagram?
Your username and password are stored securely within our software and will never be shared with 3rd parties or ANY human being. It is used to manage your account on your behalf so we have full access to grow your account with the most lucartive strategies.